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Monday
, March 23
4th Level Atrium
10:00am •
Conference Check-in
7:00pm •
Welcome Reception
Rooms 602-604
12:00pm •
Pre-Con $75 Workshop: Intro to Government Social Media
Rooms 606-607
12:00pm •
Pre-Con $75 Workshop: Smartphone Video Lab
3:30pm •
Pre-Con $75 Workshop: Understanding Legal & First Amendment Issues for SocialGov
Tuesday
, March 24
6th Level Lobby
7:00am •
Conference Check-in
Ballroom 6ABC
8:00am •
Opening Kickoff! Keynotes by Facebook, Mark Weaver & Ray Carey
3:30pm •
PowerTalks Table Discussions & Accessibility Experience Lab
Ballroom 6E
7:00am •
Continental Breakfast
12:15pm •
Lunch, Sponsor Speed Dating & Raffles
Rooms 602-604
9:30am •
Building Support for Analytics to Guide Decisions
11:00am •
Engaging Residents & Measuring Nextdoor Success
2:00pm •
What the Tweet? How to Get Back to Crushing Your Goals
Rooms 606-607
9:30am •
How to Tweet When Disaster Strikes
11:00am •
Reddit: What It Is and How Governments Can Use It
2:00pm •
Creating & Testing Accessible Content
Rooms 608-609
9:30am •
Social Storytelling Techniques Anyone Can Learn
11:00am •
No More Negative: Standing Up to Social Media Commentary
2:00pm •
How to Fight Disinformation in the Era of Social Media
Rooms 611-612
11:00am •
Social Media & Family Balance
2:00pm •
Self-Care for Social Media Pros
Rooms 613-614
11:00am •
3 Social Initiatives to Stay Relevant in 2020
2:00pm •
Crisis Response on Facebook
Rooms 615-617
9:30am •
Does TikTok Have a Place in Government?
11:00am •
Next Level Customer Service by Leveraging Data
2:00pm •
Managing Social Media for Elected Officials
TBA
9:15am •
Expo Open 9:15am - 5pm
10:30am •
Networking Break
3:00pm •
Networking Break
5:30pm •
Restaurant Romp - Details TBA
Wednesday
, March 25
6th Level Lobby
7:00am •
Conference Check-in
Ballroom 6ABC
8:00am •
Twitter Keynote
3:30pm •
Golden Post Awards Ceremony
Ballroom 6E
7:00am •
Continental Breakfast
12:15pm •
Lunch & Talk Show
Rooms 602-604
9:30am •
Gain Advocates Through Social Customer Care
11:00am •
Podcasting for Beginners: Tell Your Agency's Story
2:00pm •
Adobe Rush vs. Premiere for Social Media Videos
Rooms 606-607
9:30am •
Recovering from a Dreaded Social Media "Oops"
11:00am •
Navigating Social in Multi-Agency Crises
2:00pm •
Creating a Social Media Policy that Protects, Educates and Empowers
Rooms 608-609
9:30am •
Creating Video & GIF Animations
11:00am •
Real Talk: Better Engagement Through Authenticity
2:00pm •
Building Trust Through Social Media
Rooms 611-612
9:30am •
Mastering Emoji for Public Agencies: From 😳 to 😎
11:00am •
How to Set Up a Solid Customer Service Program for Social
2:00pm •
How to Manage Social Media Compliance with Smarsh
Rooms 615-617
9:30am •
How to Create a Public Safety Social Media Team
11:00am •
Embracing Cultural Diversity in a Google Translate Era
2:00pm •
Crafting an Approach to Spanish-Language Social Media Content
TBA
9:15am •
Expo Open 9:15am - 5pm
10:30am •
Networking Break
3:00pm •
Networking Break
Thursday
, March 26
6th Level Lobby
7:00am •
Conference Check-in
Ballroom 6ABC
8:00am •
Keynotes TBA
11:00am •
Closing Sendoff! National Park Service Keynote & Raffles
Ballroom 6E
7:00am •
Continental Breakfast
Rooms 602-604
9:30am •
Buiding a Network of Content Sharers and Collaborators
Rooms 606-607
9:30am •
Navigating Business Manager & the Political Ads Authorizations Process
Rooms 608-609
9:30am •
Secrets to Creating Useful Social Media Reports
Rooms 611-612
9:30am •
An Immersive Experience with 360 Video
Rooms 615-617
9:30am •
The Art of Dealing with Bosses Who Don’t Get It
TBA
9:15am •
Expo Open 9:15am - 11am
10:30am •
Networking Break
Timezone
GSMCON2020
America/Los Angeles
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GSMCON2020
Mar 23
-
26, 2020
Monday
, March 23
Tuesday
, March 24
Wednesday
, March 25
Thursday
, March 26
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Washington State Convention Center, 705 Pike Street, Seattle, WA 98101
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4th Level Atrium
6th Level Lobby
Ballroom 6ABC
Ballroom 6E
Rooms 602-604
Rooms 606-607
Rooms 608-609
Rooms 611-612
Rooms 613-614
Rooms 615-617
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Dates
Monday
, March 23
Tuesday
, March 24
Wednesday
, March 25
Thursday
, March 26
Venue
4th Level Atrium
6th Level Lobby
Ballroom 6ABC
Ballroom 6E
Rooms 602-604
Rooms 606-607
Rooms 608-609
Rooms 611-612
Rooms 613-614
Rooms 615-617
TBA
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Breakout Session
General Session
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Advanced
Beginner
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